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Introduction to Teckel AI

Teckel AI is an AI agent monitoring and improvement platform. Track every interaction, detect issues with Sentry-like patterns, and get AI-powered feedback to fix problems at the source.

Teckel Dashboard

How It Works​

  1. Ingest traces via SDK or HTTP API
  2. Run evaluators - custom LLM or code-based metrics
  3. Detect patterns - alert on low scores, specific topics, cost/latency spikes
  4. Classify topics - train classifiers or auto-detect emerging themes
  5. Get feedback - AI analysis, daily Slack recaps

Core Features​

Teckel Analyst: Don't read our dashboard if you don't want to, use our powerful agents to summarize data and find problems for you.

Patterns: Sentry-like issue detection. Conditions trigger on evaluator scores, topic matches, or operational metrics. AI feedback explains issues and suggests fixes.

Evaluators: Custom metrics using prompt templates. Score on completeness, accuracy, tone, compliance- anything you desire.

Topics: Train classifiers on your data or auto-detect emerging themes. Track performance by category.

Documents: Track which docs help or hurt. Connect knowledge bases to verify RAG coverage.

Action Items: Create tickets, work with your team or our AI agents to fix problems.

Why Observability Matters​

Without visibility into your AI system:

  • Bad answers go unnoticed until users complain
  • You can't tell if issues are hallucinations, missing docs, or retrieval problems
  • Debugging is guesswork

With Teckel:

  • Know what users ask and how well your AI answers
  • Detect systematic issues before they affect many users
  • Get specific, actionable feedback on what to fix (or let your code agents solve it with context provided by us)

Quick Start​

import { TeckelClient } from 'teckel-ai';

const teckel = new TeckelClient({ apiKey: process.env.TECKEL_API_KEY });

await teckel.trace({
  query: userQuestion,
  response: aiResponse,
  sources: retrievedDocuments,
});

Next Steps​

  1. Get Started - Account setup and first trace
  2. Platform Guide - Complete feature reference
  3. How AI Chatbots Work - RAG and observability background

Questions? support@teckel.ai